Frequently Asked Questions

Everything you need to know about your SW-Motech UK order.

How long does shipping take within the UK?

Standard delivery typically takes 2-4 business days. Express shipping options are available at checkout for next-day delivery on orders placed before 2 PM.

What is your return policy?

We offer a 30-day return policy. Items must be unworn, in their original packaging, and with all tags attached to be eligible for a full refund.

Do you offer international shipping?

Currently, we focus on serving our UK customers to ensure the fastest delivery times, but we are looking to expand to international shipping in the near future.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to the courier's website.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.

How do I ensure I choose the correct size?

Please refer to our comprehensive Size Guide located on each product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.